Assessment Topic: Critical Evaluation Report
Word limit or equivalent: 3000 words
Assessment Method: Report Format
Due Date: Mon 24th October
Assessment 3 – Instructions
1. After completing Assessment 2, select a topic that is interesting to YOU from this list or identify your own area of interest:
Policies and Procedures including Standard Operating Procedures (SOPs) Eg: Stock handling/stock control
Job descriptions New responsibilities/tasks
Communication ie: Conflict Management/teamwork
Self Management ie: Building Self-Esteem and Self Confidence, Stress Management and Personal Productivity
The physical work environment
The workplace culture
Cross-Cultural Relations and Workplace Diversity
Ethical behaviour including: Work ethic
Interpersonal skills including relationship building skills
Work Procedures or Standard Operating Procedures (SOPs)
Eg: Stock handling/stock control
Customer Satisfaction Skills and Service challenges
Positive examples of customer service
Negative examples of customer service
2. In your report address the criteria in the assessment rubric your report MUST be in the formal report format introduced in your online tutorial in WEEK 7 this tutorial is compulsory
Include the following in your report:
Examples of good practices you have identified in your workplace. Explain why they are good practices, using academic literature and your WAI studies to support your opinion.
Examples of bad practices you have identified in your workplace. Explain why they are bad practices, using academic literature and your WAI studies to support your opinion.
Recommend improvements to your workplace to achieve better business outcomes. Use academic literature and your WAI studies to support your recommendations.
There must be a minimum of 10 high quality academic sources including journal articles and academic text references. These must be less than five (5) years old.
The APA or Harvard AGPS system of referencing
An excellent report, well structured, well expressed and demonstrates understanding beyond the requirements of investigation. required.
Demonstrated excellent critical analysis of information going into deeply thought recommendations and conclusions.
Discussion is broad and considers different viewpoints.
Sources are authoritative and well placed. With regard to the workplace, this student understands processes and management theory applications very well
Comprehensive and thoroughly summarises all important aspects of the report. Give a clear review of all the necessary aspects of the report leaving the reader motivated to read the full report.
A well-structured introduction leading the reader with little topic knowledge with a clear understanding of the detail of the investigation to be covered in the rest of the report.
The discussion is very well structured, easy to follow and understand and is critically sound with supporting references and examples. Expression, grammar and use of figures, tables and illustrations are all excellent.
The recommendations and conclusions are logically sound and follow as deductive outcomes of the investigation. Well expressed and easy to understand.
The Harvard AGPS referencing system is well understood and demonstrated by correct in-test referencing and in the reference list. There are no errors and all references are from credible sources, including A grade journals.
THE MOS IMPORTANT POINT IS
Originality score equal to or below 20%
Originality match/s equal to or below 6% to one source
I WILL UPLOAD 3 DOCUMENTS ABOUT THE PLACE THAT YOU MUST TRY TO INVOLVE THE REPORT TO IT THANKS.