operation management


The manufacturing/service process design is based on a considerable number of potentially conflicting variables and represents, in essence, a number of trade-offs. Arguably, the Nature of the Business, the Nature of the Product, the Nature of the Market Place, and the Supply Chain Dynamics, affect all decision-making pertinent to process design, management and development.

A) By taking mobile phones as an example , critically discuss the main factors that influence the manufacturing/service process design. please focus on the five process types( Project, jobbing, batch, Mass and continuous) by creating a table that compares and contrasts these process types and then selecting the most appropriate one for the product, which in this case is mobile phones production.

B) Discuss how the five Operational Performance Objectives (flexibility, dependability, quality, speed and cost) may influence decision-making associated with process design and layouts.

Further details.

-Executive summary
-reference list

– you must consider Demand Management, Inventory Management and Forecasting, and the effect of other functions of the organisation such as Marketing, Procurement, and Supply Chain Management. Some examples of products/services researched by students in the past include: Smart Phones (specific makes and models), Cars (specific makes and models), NHS A&E Departments, Restaurants, Waterworks, Nuclear Power, Shipbuilding, Waste Recycling etc. The list is potentially endless.

– You will also need to take the following into account when completing your assignment:

Quality of executive summary (does it give a brief complete summary of your paper for an executive to read?)
Establishment of relevant theory (e.g. what do we mean by process management?)
Allocation of credit and sources used (have I included references and citations to the material I have used?)
Clarity of argument