a) What went wrong in this case? (Please use motivation theories to explain)
b) What process and procedures would you put into place to avoid a reoccurrence of the issues in the case? (using OB concepts and theories)
c) What action(s) should be taken to correct the problem(s)?
* 200 for each Question
* All questions are expected to be answered using arguments derived from relevant academic theories. This means that you must use theories and concepts drawn from this unit to explain how you arrived at your answers.
*Require you to dig deeper and address them with academic rigour, not just so called common sense.
* Use this Textbook to deliver the answers; there are two relevant chapters (Chapters 5,6)
McShane, S, Olekalns, M, Newman, A & Travaglione, T 2016, Organisational Behaviour: Emerging
Knowledge. Global Insights. 5th edn., McGraw Hill